Conversational AI agent for concierge services

The AI agent that welcomes your guests before a concierge is even available.

ARAI transforms your concierge service with an intelligent embodied assistant, able to welcome, inform and guide your guests 24/7.

Available on:

your website
a QR code in the property
your marketing materials
your advertising campaigns

Deployed in 5 minutes, no development required.

Request a demo
ARAI - AI Agent for conciergerie
The reality

The daily challenges of concierge management

Managing vacation rentals means juggling repetitive requests, late-night emergencies and language barriers.

Calls and messages 24/7

Your guests have questions at all hours: WiFi code, how the heating works, nearby restaurants. You can't be available around the clock.

Language barrier

Guests from all over the world, dozens of different languages. Communication becomes an obstacle to a quality guest experience.

Repetitive information

The same questions come up again and again: check-in, check-out, amenities, house rules. Precious time wasted repeating the same answers.

Result: constant mental load, degraded guest service, and limited scalability.

ARAI Solution
The solution

ARAI, your intelligent virtual concierge

An AI agent trained on the specifics of each property, able to instantly answer all your guests' questions.

Trained on the specifics of each property, ARAI knows the amenities, rules, access details and local recommendations.

What the agent can do:

  • Instant 24/7 answers about amenities, access and property rules
  • Automatic multilingual communication in the guest's language
  • Personalised local recommendations: restaurants, activities, transport
  • Emergency management with automatic escalation to the property manager
  • Complete conversation history to improve service
Multichannel

Present wherever your guests need it

ARAI adapts to each guest's communication preferences, across all channels.

QR Code in the property

A simple scan from the guest's smartphone to instantly access the virtual concierge. No app to download.

Innovation

Augmented Reality

A unique immersive experience: the concierge appears in augmented reality within the property to visually guide the guest.

WhatsApp & SMS

Your guests prefer messaging? ARAI is also available on WhatsApp and via SMS, with zero friction.

Benefits

What ARAI changes for your concierge service

Concrete, measurable results from the very first weeks.

Time freed up

Reduce repetitive requests by 80%. Focus on hospitality and the strategic management of your portfolio.

Guest satisfaction

Instant answers, in the guest's language, at any hour. Your 5-star reviews increase naturally.

Scalability

Manage 10 or 100 properties with the same level of service. ARAI scales with your business at no extra staffing cost.

Professional image

Offer a premium technology experience that sets your concierge service apart from the competition.

In practice

How does it work?

From the guest's arrival to resolving their query, in 3 simple steps.

1

The guest scans the QR code

On arrival, the guest scans the QR code placed in the property with their smartphone.

2

They ask their question

"How does the heating work?" — The AI concierge understands the question and responds instantly.

3

Problem solved

The guest gets a precise answer, in their language, within seconds. No waiting, no frustration.

"Since we started using ARAI, our guests are autonomous from the moment they arrive. We've cut night-time calls by 75%."
— Concierge manager, 45 properties
Deployment

Up and running in 5 minutes

No development, no complex integration. ARAI installs as simply as a QR code.

3 methods, 0 development:

Printed QR Code

Print the personalised QR code and place it in each property: entrance, living room, kitchen. The guest scans and accesses the concierge.

Widget on your website

Integrate the ARAI widget on your booking site with a single line of code. Your guests can access the concierge before they even arrive.

Link in your messages

Add the ARAI link to your welcome emails, Airbnb messages or pre-arrival SMS.

No technical skills required. Our team supports you every step of the way.

Vision

The future of concierge services is conversational

Tomorrow, guests won't search for information in a welcome booklet.

They'll speak directly to an intelligent concierge.

ARAI makes this possible today.

Contact

Ready to transform your concierge service?

Leave us your details and our team will get back to you within 24 hours for a personalised demo.